01Are your fragrances authentic?
Yes. Every fragrance in the Dawinci collection is 100% authentic perfumery. We never deal in copies or imitations.
02How do I place an order?
Choose a fragrance, add it to your cart and select “Checkout”. You can follow your orders in your profile.
03How does delivery work?
We deliver across Uzbekistan. Timing and cost depend on your address and are confirmed at checkout.
04How can I pay? Do you offer installments?
You can pay online through secure payment systems. Installments via Uzum Nasiya are also available — you choose the term at checkout.
05Can I return an opened fragrance?
For hygiene reasons, opened or used perfumery cannot be returned. If you notice a defect or something that doesn’t match your order, contact us as soon as possible and we will resolve it together.
06Can you gift-wrap my order?
Every order is packed with care. If you would like gift wrapping, write to us after placing your order and we will suggest the options available.
07Can I get a sample?
Sample availability depends on the fragrance. If you are unsure which to choose, write to us and we will find your scent together.